Customer Service Representative - Job ID:6669

Responsibilities of the Customer Service Representative:

  • Answer all incoming calls
  • Perform all inbound call center functions and handle inquiries from patients, clients, and sales force members including but not limited to:
  • Result inquiries
  • Schedule pickups via FedEx, driver, and regional driver
  • Place supply orders
  • Account leads
  • Assist with questions regarding accounts
  • Screen calls accordingly, identify the nature of the issue/inquiry, and if necessary escalate and transfer to the appropriate department or party.
  • Perform data entry as backup if needed
 
Requirements of the Customer Service Representative:
  • Bachelor’s in Biology or other related life science discipline
  • Minimum 1 year of related customer service experience, preferable in sales and marketing, technical, customer service, or operations support capacity.
  • Well-developed ability to multitask and prioritize, strong organizational skills and detail orientation are of the highest importance.
 
 
Benefits of the Customer Service Representative:
  • Paid time off
  • Medical and dental insurance
  • 401K Match
 
Commonwealth Sciences is a professional recruiting firm specializing in Science, Engineering and Green Technologies. We unite industry professionals with exciting career opportunities by leveraging our technical expertise, advanced recruiting tools and years of staffing experience. CWS works with a variety of disciplines and levels from Research Associates to Scientists, Engineers, Managers and Directors. Our clients value the basic integrity, customer service and industry expertise that defines our organization.

Commonwealth Sciences, Inc.
 
IND456
Email your resume
Apply now
Email this job listing

 
Search our career opportunities in Science, Engineering and Green Technologies.

I thoroughly enjoy working with the team at Commonwealth. They consistently send me quality candidates and work hard to fill my open positions. I value their ethics and sense of urgency to find us the best people.


Airbus CEO brands Brexit uncertainty a ‘disgrace’
Tom Enders, the Airbus CEO, has branded the uncertainty surrounding Brexit a ‘disgrace’ and warned that a no-deal scenario could see the company move its production from the UK. In a blunt three-minute address to camera, Enders said that Airbus is not reliant on the UK and that in the long term the company would […] The post appeared first on .

Promoted content: Fastener Fair Stuttgart 2019
Fastener Fair Stuttgart 2019 – the 8th International Exhibition for the Fastener and Fixing Industry Fastener Fair Stuttgart 2019, the world’s leading exhibition for the fastener and fixing industry, will take place from 19 – 21 March 2019 in halls 1, 3 and 5 at the Stuttgart Exhibition Grounds in Germany. Around 900 companies from […] The post appeared first on .

Department of Energy to Train 75,000 Solar Workers
The solar industry is adding jobs 10 times faster than the rest of the economy, creating a source of good paying American employment.

First Hybrid-Flywheel Energy Storage Plant in Europe announced in Midlands
Europe's first grid connected Hybrid flywheel system service facility was today (Thursday Match 26th) officially announced by Ged Nash, TD, Minister of State at the Department of Jobs, Enterprise and Innovation.