Logistics Technician

 

Receive stock and process orders to ensure that customer orders are fulfilled accurately, efficiently and punctually. Liaise with representatives in other departments to identify and resolve problems or suggest procedural improvements.

 

Summary of Responsibilities:

 

Receiving

• Receive incoming shipments from suppliers
• Notify suppliers of any problems/discrepancies with received goods in consultation with department supervisors and supply chain team
• Prepare products received by entering product data into admin system, labelling and registering vials, and aliquoting into vials
• Resolve stock discrepancies
• Accurately maintain inventory levels

 

Shipping

• Create pick lists of orders that need to be dispatched
• Pick products from appropriate locations and pack them in boxes along with the correct shipping paperwork
• Dispatch orders on system 
• When necessary, track shipments & resolve issues with customs

 

General

• Report on individual logistics issues
• Be creative and resourceful in designing new processes, and continually try to improve the efficiency or accuracy of any processes already implemented in the logistics department
• Liaise with customer service, supply chain, business development, and scientific support team to help resolve discrepancies
• Other duties as required

 

Summary of Job Requirements:

·         Bachelors degree required

·         Prior experience working in a team-oriented environment

·         Proficient with MS Office, esp. Excel

·         Proven ability to meet tight deadlines

·         Demonstrated ability to prioritize and multi-task in a fast-paced environment

·         Display solid organizational skills

·         Confident and effective communicator, inter-departmental, with managers as well as peers

·         Proven problem-solving skills